Please contact us in 30 days if you want to return the item. If the client choose the wrong color or length, the client will be responsible for the round trip shipping. If CelesteVirginHair send the wrong product( wrong length, color) to the client, we will support the shipping. We charge 15% restocking fee
CelesteVirginhair won't be responsible for any damage product.
Before returning any item, the company will provide the client with a specific code
CelesteVirgin hair won't accept any return item if
- The hair have been removed from its initial package
-The hair has been damaged. For instance, the hair has lost its original pattern from a touch
-the hair has been washed or colored
-the hair has been used.
Any items return without a code will be immediately shipped back to the buyer